7024 – Cheese and Crackers

Sweet mother of pearl … the IVR system was limping badly last night.. my poor tech had to suffer through a lot (as did I, through extension) between getting folks to reboot remote servers and just act on the issue that’s causing it to cry. Yesterday, from 7pm on to well after 9pm, The system needed nursing in a way that I couldn’t fix… the autodialer system wasn’t recognizing inserted jobs.

Poor EN was stuck at the source, trying to get calls launched over expanded areas quickly, and fortunately, we were able to do so in a reasonably timely manner, though it required a lot of hoop jumping. It’s to his credit that he was able to maintain a calm and cool head. If it was ADP, I’d have been dealing with a wailing banshee.It’s just as well that Aly wasn’t available during those hours… not much time for quality hangout while I’m giving code and tech lines to EN to call. (and calling alternate lines m’self)

Of course, it turns out that EN was mis-entering his login code, and the IVR was cool. Well, he realized it, and was up front about the error, which is to his credit. I know he won’t be making that boo boo again anytime soon!

Even though I work for a company that has random drug testing as a requirement, I don’t think we’ve ever actually had a test. The last time I was made to pee in a cup was 3/11/2003, and that was just for a filler crap gig at TAG. (I think Katt worked there for a while, as well as Fred.)

As I tear the fabric of time and space, and am reminded of the muffin tree.

Great Ray Bradbury Quote –

“If we listened to our intellect we’d never have a love affair. We’d never have a friendship. We’d never go in business because we’d be cynical: ‘It’s gonna go wrong.’ Or, ‘She’s going to hurt me.’ Or, ‘I’ve had a couple of bad love affairs, so therefore …’ Well, that’s nonsense. You’re going to miss life. You’ve got to jump off the cliff all the time and build your wings on the way down.”

7 deadly sins meme