The Scotto Grotto (org)

This position is responsible for the overall management of the data department.

Specific responsibilities include:

• Supervision of Data department staff.
• Develop new procedures and enhance existing procedures where needed.
• Development and enhance checklists to ensure quality standards are met.
• Develop and enhance work flows used within the data department. This will include incoming data requirements, processing requirements, and outgoing data flows.
• Train staff on all procedures, checklists, and requirements associated with data processing.
• Increase the knowledge of department staff through one on one training as well as identifying and locating training opportunities outside of the company.
• Have knowledge of, and develop mastery of all database software applications currently used at JKG.
• Variable data – Database design, layout, and work flows revolving around this growing application.
• Evaluate current software applications in the marketplace, to include researching, negotiating, and acquiring software that will allow us to manage data applications at a higher level.
• Automate data related processes in the data, mail, duplicating, and fulfillment departments, that are currently being done manually, inefficiently, or is a new process coming into JKG.
• Develop Data Entry workflow – and centralize all data entry applications. Currently, this is being done in multiple areas, with multiple applications.
• Work with Solnex and Lojx on improving our ability to ‘design for digital’ – for both direct mail and on-line applications. The goal is to be able to offer highly effective variable/personalized applications to offer our clientele.
• Troubleshoot data related challenges – working with both internal and external customers.
• Responsible for billing within the mail department.
• Activities required …. As needed by JKG on an ongoing basis.
• Interface with CIO, regarding purchases of hardware and Software, as well as communicating technology related issues.
• Train sales reps and CSRs within our company, on data standards.
• Evaluate, develop and recommend new web based applications to compliment existing print and fulfillment programs.

Sounds like a lot of work, but not all things will be happening all the time. I’m looking forward to the challenge.